常见问题解答

myHealthbox是最大的药品及保健产品的信息来源。 用户可以搜索人用和兽用药品,药物,化妆品,营养补充剂,供人类使用的草药和营养产品的信息及植物保护信息。 对于每一个产品,我们以数码单张的格式提供详细信息以及官方的信息。专业的用户也可以访问技术文档,如产品特性摘要(SPC)。 除了这些,myHealthbox还提供许多其他服务,例如新闻和警示、及覆盖超过22个国家和地区的药房搜索服务。

这是专门为医疗保健开发的新的数字化信息宣传单张格式。 eLeaflet根据用户和病人的需求开发以提高信息质量和访问方便,使每个人更安全地使用产品。 因此,eLeaflet有丰富的内容、更多的信息,与传统的纸单张同样有用,而同时使用极为方便。

您可以通过我们的网站(www.myHealthbox.eu)或用可用于智能手机,平板电脑和电子阅读器的客户端应用程序(myHealthbox移动电话版)访问myHealthbox和eLeaflets。

该eLeaflet是常在该产品的包装中的纸单张的一个增强版本;在一个eLeaflet上你会找到相同的官方和批准的信息,加上很多额外的(例如:扩展和可搜索的文本、音频、图像、视频、幻灯片显示、剂量佣工、嵌入式表单等)

实际的内容可能有所不同,通常决定于生产商。在多数eLeaflets中你会发现以下信息:文本和多媒体内容帮助以最安全的方式使用产品、生产商的信息、客户服务和医疗热线号码,并链接到该产品可以找到更多信息的地方、可以直接在网上填写信息的产品剂量帮助表格和不良反应的列表。

有时电子邮件客户端会把来源不明的邮件移动到垃圾邮件文件夹。我们建议你先看看那里,然后添加myHealthbox.eu到您受信任的域名单,这样你在未来就不会有同样的问题。

 如果您仍然无法找到激活邮件,电邮info@myHealthbox.eu与我们联系,我们将检查您的帐户,如果需要的话重新发送邮件。

在我们网站的“移动”一节,你会找到关于我们的移动客户端的所有信息, 和你可以为您的特定设备下载应用程序的商店的链接。

 myHealthbox手机版免费供给所有平台。

你不是非要这样,但我们建议你这样做,我们便可以送给你最相关的警报和新闻。

 系统将保持最近浏览的产品清单(“最近的搜索”文件夹),所以你总是可以找到最新产品。

如果你使用myHealthbox移动版并要以在线和离线的方式访问资料单张,你得将产品添加到您的收藏夹列表(“我的药物”文件夹)中。

为了注册myHealthbox,你将需要接受我们的涉及的所有法律使用条款和条件,但如果你真的想保持你的数据隐秘,做这个简单的事情:不填你的个人资料。

虽然我们跟踪访问和使用,你只需要一个有效的电子邮件地址以使用myHealthbox,任何有效的电子邮件地址即可。 所以想保持匿名是很容易的。

不,我们不。

我们竭尽所能,只从官方的,有信誉的来源(超过95%的数据来自健康部或医疗卫生机构)取得信息,并保持更新。

 在任何情况下,我们建议您咨询您的医生,因为我们不能保证这些信息是正确的或最新的。

从超过100万的产品中,你不太可能查询不到任何结果。 在一个正常的搜索中,如果你使用的是条码编号,尝试用药名或活性成分,请确保您键入至少3个字符。 您也可以用“浏览”选项浏览所有为给定语言提供的产品。

 在高级搜索中,您将需要在选用语言,国家或类型之前在至少一个顶级领域中输入一些字符。

如果您发现该产品,但没有任何资料单张,在产品详细信息页面用要求窗口请求。

如果你不能找到产品,请尽可能详细地发送一个请求到我们的客户服务部info@myHealthbox.eu,我们可以把它添加上。

搜索药品及保健产品的最大信息来源,以20多种语言搜索超过100万种的产品信息单张和技术文件。

作为“公众”或“专业用户”注册。

 标准的注册允许您访问提供给广大市民的文件。

 您需要以医疗专业人士身份注册方可访问技术文档。 这两种类型的注册是免费的。
添加您感兴趣的产品到您的个人列表(我的药物)上。

 该系统还将自动保存一个最近搜索的产品的列表。

 如果您的列表上的产品有相关的重要信息,我们会向您发送警示和通知(你会看到他们在你的帐户警示/通知)(例如:安全警示,召回或修改的资料单张)。
虽然大多数文件我们提供文本或PDF格式,你还会注意到,有些产品是一种新的多媒体格式,这就是所谓的eLeaflet格式。

 这是一个新的专为医疗保健的数字资料单张而有的事实上的标准,(有点像书籍和杂志的iBook格式)。
下载myHealthbox的移动应用程序以便从任何移动设备访问您的帐户。

 目前,我们支持iOS,Android和WindowsPhone。

默认的注册为普通民众。作为一个普通用户,你只能访问病人的资料单张,专业的用户也可以访问技术文档,如产品特性摘要(SPC)。

 这两种类型的注册是免费的。

有时电子邮件客户端会把来源不明的邮件移动到垃圾邮件文件夹。我们建议你先看看那里,然后添加myHealthbox.eu到您受信任的域名单,这样你在未来就不会有同样的问题。

 如果您仍然无法找到激活邮件,电邮info@myHealthbox.eu与我们联系,我们将检查您的帐户,如果需要的话重新发送邮件。

注册用户可以访问他们的个人区域,在那里他们可以存储自己喜爱的产品(药品)。 该系统也将自动保持一个文件夹,存最近访问的产品。

 用户可以用收藏夹图标到/从两个列表上添加或删除产品。

 注册用户可以没有限制地访问原来格式的文件(在大多数情况下,未注册用户只可看到一个或两个页面)。 注册用户还可以将我们的警示和新闻服务用于他们的个人产品名单。

要取消帐户,只需从注册myHealthbox的电子邮件帐户发送一个请求到 info@myHealthbox.eu
Terms and conditions for use of the myHealthbox web sites and client applications for smartphones and eReaders.

The www.myHealthbox.eu Web Site (the “Site”) is an online information service provided by Youbiquitus Mobile Solutions Srl (the “Company“), subject to your compliance with the terms and conditions set forth below.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. www.myHealthbox.com MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are www.myHealthbox.eu, its affiliates or other third party licensees.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE.

You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to www.myHealthbox.eu a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to www.myHealthbox.eu by all means and in any media now known or hereafter developed. You also grant to www.myHealthbox.eu the right to use your details in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against www.myHealthbox.eu for any alleged or actual infringement or misappropriation of any proprietary right in your communications to www.myHealthbox.eu. All images, videos and textual information provided as part of the free digital download remain the copyright of the original owner and are provided for personal use only. They must not be sold, given away, offered as part of any incentive of any kind: free or other wise, and may not be used for public presentation without the prior written consent of the owner.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of www.myHealthbox.eu. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
You understand that, except for information, products or services clearly identified as being supplied by www.myHealthbox.eu, www.myHealthbox.eu does not operate, control or endorse any information, products or services on the Internet in any way. Except for www.myHealthbox.eu- identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with www.myHealthbox.eu. You also understand that www.myHealthbox.eu cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. www.myHealthbox.eu PROVIDES THE SITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NON INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND www.myHealthbox.eu SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. www.myHealthbox.eu DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. www.myHealthbox.eu HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

All information contained in our service is presented for information purposes only. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

Use of the site is intended for the general public, whenever content or parts of the site are intended for medical or healthcare professionals these will be clearly marked or will require a specific login.
IN NO EVENT WILL www.myHealthbox.eu BE LIABLE FOR: (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF www.myHealthbox.eu OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, www.myHealthbox.eu LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

www.myHealthbox.eu makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-www.myHealthbox.eu web site, please understand that it is independent from www.myHealthbox.eu, and that www.myHealthbox.eu has no control over the content on that web site. In addition, a link to a www.myHealthbox.eu web site does not mean that www.myHealthbox.eu endorses or accepts any responsibility for the content, or the use, of such web site.
You agree to indemnify, defend and hold harmless www.myHealthbox.eu, its officers, directors, employees, agents, licensees, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of www.myHealthbox.eu and its officers, directors, employees, agents, licensees, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs (Copyright, Licenses and Idea Submissions), (Use of the Service), (Indemnification), (Third Party Rights) and (Miscellaneous) shall survive any termination of this Agreement.
This Agreement shall all be governed and construed in accordance with the laws of Italy applicable to agreements made and to be performed in Italy. You agree that any legal action or proceeding between www.myHealthbox.eu and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Italy . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. www.myHealthbox.eu’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. www.myHealthbox.eu may assign its rights and duties under this Agreement to any party at any time without notice to you.
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We may collect the following information:
  1. name, date of birth, family status and other personal details
  2. contact information including email address and phone numbers
  3. demographic information such as postcode, location, preferences and interests
  4. other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@myhealthbox.eu


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Any rights not expressly granted herein are reserved. This agreement applies to www.myHealthbox.eu and all its affiliate domains. COPYRIGHT NOTICE.© 2010-2015
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不论您身在何处,都可访问您的药物及保健产品信息

搜索药品及医疗保健产品。 浏览超过1万种的产品、资料单张及技术文件。
访问您的个人药物列表,将新产品添加入您的列表中。

 您的列表上资料单张自动保存更新。
以文本,PDF和eLeaflet的格式查看资料单张。

 eLeaflet格式是新的为数字资料单张而用的事实上的标准,旨在为移动设备提供最好的体验。
接收警示,新闻和您列表中产品的更新。

警示和消息将与您的列表自动匹配,所以我们只显示与您最相关的信息。
在全球22多个国家和地区查找内离您最近的药店。

 大多数药店的名称,地址和电话号码也有提供。
myHealthbox移动电话版目前可用于iOS,Android和WindowsPhone。

 平板电脑优化版也可以用于大多数平台。