Întrebări frecvente

myHealthbox este cea mai mare sursa de informatii despre medicamente si produse pentru sanatate.

Utilizatorii pot cauta informatii despre medicamente si droguri pentru oameni si animale, cosmetice, suplimente, produse nutritioniste si din plante, produse de protectia plantelor.

Pentru fiecare produs va furnizam atat informatii detaliate cat si prospectul oficial, in format digital ; utilizatorii profesionisti pot de asemenea accesa documente tehnice cum ar fi Sumarul Caracteristicilor Produsului (SPC).

Pe langa toate acestea, myHealthbox ofera de asemenea si alte servicii, cum ar fi Noutati si Alerte, sau serviciul de cautare al Farmaciilor in peste 22 de tari.
eLeaflet este un nou format de prospect digital creat special pentru sanatate.

eLeaflet a fost creat in concordanta cu nevoile pacientilor si a utilizatorilor, pentru a inbunatati calitatea si accesul informatiei, pentru a face produsele mai sigure de utilizat pentru toata lumea. eLeaflet este deci mai bogat in continut, mai informativ decat prospectele traditionale din hartie, fiind in acelasi timp mult mai usor de folosit.

Puteti accesa myHealthbox si eLeaflet prin site-ul nostru web (www.myHealthbox.eu) sau prin aplicatia (myHealthbox Mobile) disponibila pentru smartphone, tablete si eReaders.

eLeaflet este o versiune avansata a prospectului pe hartie gasit in ambalajul produsului; intr-un eLeaflet veti gasi aceleasi informatii oficiale si aprobate si ceva in plus (de exemplu textul cautat si extins, fisiere audio, imagini, video, prezentari,ajutor pentru dozaj, formulare incorporate, etc.)

Continutul in sine poate fi variat si de obicei e hotarat de producator, in cele mai multe eLeaflet veti gasi urmatoarele informatii : text si continut multimedia pentru a ajuta utilizarea produsului in cel mai sigur mod, informatii de producator, numere de telefon pentru ajutor medical si al clientilor si un link catre locuri unde gasiti si alte informatii despre formulare ajutatoare pentru dozajul produsului, reactii adverse, care pot fi completate direct online.

Furnizorii de e-mail muta cateodata posta din surse necunoscute in folderul de spam, va sugeram sa va uitati prima data acolo si dupa aceea sa adaugati myHealthbox.eu la domenii de incredere ca sa nu aveti aceeasi problema pe viitor.

Daca totusi nu gasiti e-mailul de activare, contactati-ne pe info@myHealthbox.eu, va vom verifica contul si vom retrimite mailul daca e necesar.

In sectiunea "Mobile" a site-ului nostru veti gasi toate informatiile noastre de furnizare mobila si link-uri catre magazine unde puteti descarca aplicatia exacta pentru dispozitivul dumneavoastra.

myHealthbox Mobile este gratuita pentru toate platformele.

Nu trebuie, dar va recomandam sa faceti asa pentru a va putea trimite cele mai relevante Alerte si Noutati.

Sistemul va mentine o lista cu produsele accesate cel mai recent (folderul de cautari Recente) pentru ca dumneavoastra sa puteti gasi ultimele produse.

Va trebui sa adaugati produse in lista de favorite (folderul Medicamentele mele), daca folositi myHealthbox Mobile si doriti sa accesati prospecte online sau offline.

Pentru a va inregistra la myHealthbox trebuie sa fiti de acord cu termenii si conditiile noastre, legat de toate conditiile legale, dar daca chiar doriti sa va pastrati intimitatea datelor este un lucru simplu de facut : nu va dati datele personale.

In vreme ce noi urmarim accesul si utilizarea, dumneavoastra aveti nevoie doar de o adresa valida de e-mail, deci e usor sa ramaneti anonimi daca doriti.

Facem tot ce putem ca să obţinem informaţii din surse oficiale, surse de încredere (peste 95% din date provin de la Ministerul Sănătaţii săi Agentii de Sănătate), si să le menţinem actualizate.

Vă recomandăm ca , în orice caz, să verificaţi cu doctorul dumneavoastră ca informaţiile să fie corecte sau actualizate.

Cu peste 1 milion de produse este foarte putin probabil sa nu gasiti un rezultat la cautarea dumneavoastra. La o cautare normala asigurati-va ca scrieti cel putin 3 caractere, daca folositi un cod de bare incercati cu numele medicamentului sau sau cu ingredientul activ. Puteti de asemenea sa rasfoiti prin toate produsele disponibile pentru o limba oferita cu optiunea"rasfoire dupa".

In cautarea avansata va trebui sa introduceti niste caractere, in cel putin unul din campurile de sus, inainte sa folositi Limba, Tara sau tipul de selectare.

Daca gasiti produsul dar acesta nu are un prospect disponibil, folositi fereastra pentru cereri din pagina detaliata a produsului pentru a face o cerere.

Daca nu gasiti produsul, trimiteti o cerere la Serviciul Clienti pe info@myHealthbox.eu cu cat mai multe detalii posibile, pentru al putea adauga.

Căutaţi în cea mai largă sursă de informaţii despre medicamente şi produse pentru menţinerea sănătăţii, peste un milion de prospecte cu informaţii despre produse şi documente technice, în mai mult de 20 de limbi.

Înregistrare ca si "public general" sau ca si utilizator profesionist. Înregistrarea standard va da acces la documente disponibile publicului general.

Trebuie sa va înregistrati ca si sanitar profesionist pentru a accesa documente tehnice.

Ambele tipuri de înregistrari sunt gratuite
Adăugati produsele care va interesează in lista dumneavoastră personalâ (Medicamentele mele). Sistemul va memora automat si o listă cu produsele căutate recent.

Vă vom trimite alerte si notificari (le veti vedea în contul dumneavoastră la Alerte/Notificari) daca este vreo informaţie importantă legata de produsele din lista dumneavoastra (alerte de siguranţă, retuşuri sau modificari la prospecte).
Deoarece mare parte din documentele furnizate sunt in format text sau format pdf, veţi observa de asemenea ca pentru anumite produse este disponibil un nou format multimedia : el se numeste formatul eLeaflet.

Este un nou standard pentru prospecte digitale, conceput in mod special pentru domeniul sanatatii (ca si formatul iBook pentru carti si reviste)
Descarcati aplicatia myHealthbox Mobile pentru a va accesa contul de pe orice dispozitiv mobil.

In momentul de fata oferim suport pentru IOS, Android si WindowsPhone

Inregistrarea standard este pentru publicul general, ca si utilizator normal puteti accesa prospectele pentru pacienti, utilizatorii profesionisti pot sa acceseze si documente tehnice cum ar fi Sumarul Caracteristicilor uniu Produs (SPC).

Ambele tipuri de inregistrari sunt gratuite.

Furnizorii de e-mail muta cateodata posta din surse necunoscute in folderul de spam, va sugeram sa va uitati prima data acolo si dupa aceea sa adaugati myHealthbox.eu la domenii de incredere ca sa nu aveti aceeasi problema pe viitor.

Daca totusi nu gasiti e-mailul de activare, contactati-ne pe info@myHealthbox.eu, va vom verifica contul si vom retrimite mailul daca e necesar.

Utilizatorii inregistrati primesc acces la o zona personala unde isi pot stoca produsele favorite (medicamentele mele). Sistemul va mentine automat si un fisier cu produsele accesate recent.

Utilizatorii pot adauga sau sterge produse la/din ambele liste utilizand icoana Favorite.

Utilizatorii inregistrati pot accesa documente in format original fara restrictii (utilizatorii neinregistrati pot vizualiza doar una sau doua pagini in cele mai multe cazuri). Utilizatorii inregistrati au de asemenea avantajul serviciului nostru de Alerte si Noutati pentru produsele din listele personale.

Pentru a va anula contul doar trimite-ti o cerere la info@myHealthbox.eu din contul de e-mail pe care la-ti folosit ca sa va inregistrati la myHealthbox .
Terms and conditions for use of the myHealthbox web sites and client applications for smartphones and eReaders.

The www.myHealthbox.eu Web Site (the “Site”) is an online information service provided by Youbiquitus Mobile Solutions Srl (the “Company“), subject to your compliance with the terms and conditions set forth below.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. www.myHealthbox.com MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are www.myHealthbox.eu, its affiliates or other third party licensees.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE.

You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to www.myHealthbox.eu a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to www.myHealthbox.eu by all means and in any media now known or hereafter developed. You also grant to www.myHealthbox.eu the right to use your details in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against www.myHealthbox.eu for any alleged or actual infringement or misappropriation of any proprietary right in your communications to www.myHealthbox.eu. All images, videos and textual information provided as part of the free digital download remain the copyright of the original owner and are provided for personal use only. They must not be sold, given away, offered as part of any incentive of any kind: free or other wise, and may not be used for public presentation without the prior written consent of the owner.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of www.myHealthbox.eu. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
You understand that, except for information, products or services clearly identified as being supplied by www.myHealthbox.eu, www.myHealthbox.eu does not operate, control or endorse any information, products or services on the Internet in any way. Except for www.myHealthbox.eu- identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with www.myHealthbox.eu. You also understand that www.myHealthbox.eu cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. www.myHealthbox.eu PROVIDES THE SITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NON INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND www.myHealthbox.eu SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. www.myHealthbox.eu DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. www.myHealthbox.eu HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

All information contained in our service is presented for information purposes only. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

Use of the site is intended for the general public, whenever content or parts of the site are intended for medical or healthcare professionals these will be clearly marked or will require a specific login.
IN NO EVENT WILL www.myHealthbox.eu BE LIABLE FOR: (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF www.myHealthbox.eu OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, www.myHealthbox.eu LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

www.myHealthbox.eu makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-www.myHealthbox.eu web site, please understand that it is independent from www.myHealthbox.eu, and that www.myHealthbox.eu has no control over the content on that web site. In addition, a link to a www.myHealthbox.eu web site does not mean that www.myHealthbox.eu endorses or accepts any responsibility for the content, or the use, of such web site.
You agree to indemnify, defend and hold harmless www.myHealthbox.eu, its officers, directors, employees, agents, licensees, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of www.myHealthbox.eu and its officers, directors, employees, agents, licensees, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs (Copyright, Licenses and Idea Submissions), (Use of the Service), (Indemnification), (Third Party Rights) and (Miscellaneous) shall survive any termination of this Agreement.
This Agreement shall all be governed and construed in accordance with the laws of Italy applicable to agreements made and to be performed in Italy. You agree that any legal action or proceeding between www.myHealthbox.eu and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Italy . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. www.myHealthbox.eu’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. www.myHealthbox.eu may assign its rights and duties under this Agreement to any party at any time without notice to you.
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We may collect the following information:
  1. name, date of birth, family status and other personal details
  2. contact information including email address and phone numbers
  3. demographic information such as postcode, location, preferences and interests
  4. other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@myhealthbox.eu


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Any rights not expressly granted herein are reserved. This agreement applies to www.myHealthbox.eu and all its affiliate domains. COPYRIGHT NOTICE.© 2010-2015
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Accesati informatii despre medicamentele dumneavoastra si produse de mentinerea sanatatii oriunde va aflati.

Cautati medicamente si produse de mentinerea sanatatii.

Parcurgeti peste un milion de produse , prospecte si documente tehnice.
Accesati lista dumneavoastra personala cu medicamente si adaugati produse noi la ea.

Prospectele din lista dumneavoastra sunt reinoite automat
Vizionati prospectele in format text, pdf si format eLeaflet.

Formatul eLeaflet este noul standard pentru prospecte digitale si a fost creat pentru a furniza cea mai buna experienta pe dispozitivele mobile.
Primiti alerte, noutati si actualizari in legatura cu produsele din listele dumneavoastra.

Alertele si noutatile sunt in concordanta cu listele dumneavoastra personale, asadar va vom arata doar informatiile cele mai relevante.
Gasiti farmacia cea mai apropiata de dumneavoastra, in peste 22 de tari.

Nume, adresa si numarul de telefon pentru cele mai multe farmacii.
myHealthbox Mobile este disponibil pentru iOS, Android si WindowsPhone.

Versiunile optimizate de Tableta , sunt de asemenea disponibile pentru cele mai multe platforme.