Pertanyaan yang Sering Diajukan

myHealthbox adalah sumber informasi terbesar tentang obat-obatan dan produk kesehatan.

Pengguna dapat mencari informasi tentang obat-obatan manusia dan hewan dan obat-obatan, kosmetik, suplemen, herbal dan produk nutrisi untuk digunakan manusia dan produk perlindungan tanaman.

Untuk setiap produk kami menyediakan baik informasi rinci serta brosur informasi resmi dalam format digital; pengguna profesional juga dapat mengakses dokumen teknis seperti Rangkuman dari Karakteristik Produk (SPC)

Selain myHealthbox ini juga menawarkan sejumlah layanan lainnya seperti Berita dan Pemberitahuan dan layanan pencarian Apotik yang mencakup lebih dari 22 negara.
eLeaflet adalah Format digital baru brosur informasi yang dikembangkan khusus untuk perawatan kesehatan.

eLeaflet telah dikembangkan sesuai dengan pengguna dan pasien kebutuhan dalam rangka meningkatkan kualitas informasi dan akses dan, akibatnya, membuat produk yang lebih aman digunakan untuk semua orang. Karenanya eLeaflet kaya akan konten, lebih informatif dan berguna selebaran kertas tradisional sementara pada saat yang sama sangat mudah digunakan.

Anda dapat mengakses myHealthbox dan eLeaflet melalui situs web kami (www.myHealthbox.eu) atau aplikasi klien (myHealthbox Mobile) tersedia untuk smartphone, tablet dan eReader.

eLeaflet adalah versi yang disempurnakan dari selebaran kertas yang umumnya ditemukan dalam paket produk, dalam eLeaflet Anda akan menemukan informasi yang resmi dan disetujui ditambah lebih banyak lagi (misalnya teks yang diperpanjang dan dapat dicari, audio, gambar, video, tampilan slide, dosis pembantu, bentuk tertanam dll).

konten yang sebenarnya dapat bervariasi dan biasanya ditentukan oleh produsen, dalam kebanyakan eLeaflet Anda akan menemukan informasi berikut:

  • konten tekstual dan multimedia untuk membantu menggunakan produk dalam cara yang paling aman
  • informasi mengenai produser, layanan pelanggan dan nomor bantuan medis dan link ke tempat-tempat untuk mencari informasi lebih lanjut tentang produk
  • bentuk sediaan pembantu dan bentuk reaksi yang merugikan yang dapat diisi langsung secara online.

Email klien kadang-kadang memindahkan mail dari sumber yang tidak diketahui ke folder spam, kami sarankan Anda pertama kali terlihat di sana dan kemudian menambahkan myHealthbox.eu ke domain terpercaya Anda sehingga Anda tidak akan memiliki masalah yang sama di masa depan.

Jika Anda masih tidak dapat menemukan email aktivasi mendapatkan berhubungan dengan kami di info@myHealthbox.eu , kami akan memeriksa account Anda dan mengirim ulang surat jika diperlukan.

Di bagian 'Mobile' dari situs kami Anda akan menemukan semua informasi pada klien mobile kami dan link ke toko-toko di mana Anda dapat mendownload aplikasi untuk perangkat khusus Anda.

myHealthbox Mobile gratis untuk semua platform

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Anda tidak perlu tetapi kami menyarankan Anda melakukannya sehingga kami dapat mengirimkan Pemberitahuan dan Berita paling relevan.

Sistem akan mempertahankan daftar produk paling baru diakses (folder pencarian terbaru) sehingga Anda selalu dapat menemukan produk terbaru di sana.

Anda harus menambahkan produk ke daftar favorit Anda (folder obat saya) jika Anda menggunakan myHealthbox Mobile dan ingin mengakses brosur informasi baik online dan offline.

Untuk mendaftar untuk myHealthbox Anda akan perlu untuk menerima syarat penggunaan dan kondisi, yang berhubungan dengan semua hal-hal hukum tetapi jika Anda benar-benar ingin menyimpan data Anda pribadi ada satu hal sederhana untuk dilakukan: jangan memberikan Anda data pribadi.

Sementara kita melakukan akses pelacakan dan penggunaan Anda hanya perlu alamat email yang valid untuk menggunakan myHealthbox, setiap alamat email yang valid akan melakukannya sehingga benar-benar mudah untuk tetap anonim jika Anda ingin

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Tidak, kita tidak menjualnya.

Kami melakukan yang terbaik untuk mendapatkan sumber informasi hanya dari sumber resmi dan terpercaya (lebih dari 95% dari data kami berasal dari kementerian Kesehatan atau Badan Kesehatan) dan untuk tetap up-to-date.

Kami menyarankan bahwa dalam setiap Jika Anda memeriksa dengan dokter Anda karena kami tidak dapat menjamin bahwa informasi tersebut benar atau up-to-date.

Dengan lebih dari 1 juta produk itu sangat tidak mungkin bahwa Anda tidak dapat menemukan hasil apapun atas permintaan Anda. Dalam penelusuran normal pastikan Anda mengetik minimal 3 karakter, jika Anda menggunakan nomor barcode coba dengan nama obat atau dengan bahan aktif. Anda juga dapat menelusuri semua produk yang tersedia untuk bahasa tertentu dengan "browse dengan" pilihan.

Dalam pencarian lanjutan Anda akan perlu untuk memasukkan beberapa karakter dalam setidaknya satu dari bidang atas sebelum menggunakan Bahasa, Negara atau Jenis penyeleksi

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Jika Anda menemukan produk tetapi tidak ada brosur informasi yang tersedia, gunakan jendela permintaan di halaman detail produk untuk memintanya.

Jika Anda tidak dapat menemukan produk silakan mengirim permintaan ke Layanan Pelanggan kami di info@myHealthbox.eu dengan rincian sebanyak mungkin sehingga kami bisa menambahkannya.

Cari sumber informasi terbesar tentang obat-obatan dan produk kesehatan, lebih dari 1 juta brosur produk informasi dan dokumen teknis dalam lebih dari 20 bahasa.

Daftar baik sebagai "masyarakat umum" atau sebagai "pengguna profesional".

Pendaftaran Standar memberikan Anda akses ke dokumen yang tersedia untuk masyarakat umum.

Anda harus mendaftar sebagai profesional kesehatan untuk mengakses dokumen teknis. Kedua jenis pendaftaran ini gratis.
Tambahkan produk yang menarik bagi Anda ke daftar pribadi Anda (Obat saya). Sistem ini juga akan secara otomatis menyimpan daftar produk yang dicari baru-baru ini.

Kami akan mengirimkan peringatan dan pemberitahuan (Anda akan melihat mereka dalam account Anda di bawah Alarm /Pemberitahuan) jika ada informasi penting terkait dengan produk dalam Daftar Anda (contohnya peringatan keamanan, brosur penarikan kembali atau perubahan informasi).
Sementara sebagian besar dokumen yang kami sediakan adalah dalam teks atau format pdf, Anda juga akan melihat bahwa untuk beberapa produk ada format multimedia baru yang tersedia: ini disebut format eLeaflet

Ini adalah de-facto baru untuk informasi digital. selebaran yang dirancang khusus untuk kesehatan (sedikit seperti format iBook untuk buku dan majalah).
Unduh aplikasi mobile myHealthbox untuk mengakses akun Anda dari perangkat mobile.

Saat ini kami mendukung iOS, Android dan WindowsPhone.

Pendaftaran standar adalah untuk masyarakat umum, sebagai pengguna biasa Anda hanya dapat mengakses brosur informasi pasien, pengguna profesional juga dapat mengakses dokumen teknis seperti Rangkuman dari Karakteristik Produk (SPC).

Kedua jenis pendaftaran ini gratis.

Email klien kadang-kadang memindahkan mail dari sumber yang tidak diketahui ke folder spam, kami sarankan Anda pertama kali terlihat di sana dan kemudian menambahkan myHealthbox.eu ke domain terpercaya Anda sehingga Anda tidak akan memiliki masalah yang sama di masa depan.

Jika Anda masih tidak dapat menemukan email aktivasi mendapatkan berhubungan dengan kami di info@myHealthbox.eu , kami akan memeriksa account Anda dan mengirim ulang surat jika diperlukan.

Pengguna terdaftar mendapatkan akses ke wilayah pribadi mereka di mana mereka dapat menyimpan produk favorit mereka (obat saya). Sistem ini juga akan secara otomatis menjaga folder dengan produk paling baru diakses.

Pengguna dapat menambah atau menghapus produk ke /dari kedua daftar menggunakan ikon Favorit.

Terdaftar pengguna dapat mengakses dokumen dalam format aslinya tanpa batasan (pengguna tidak terdaftar dapat memvisualisasikan hanya satu atau dua halaman dalam banyak kasus). Pengguna terdaftar juga memanfaatkan layanan pemberitahuan dan Berita untuk produk dalam daftar pribadi mereka.

Untuk membatalkan account Anda cukup kirimkan permintaan ke info@myHealthbox.eu dari akun email yang digunakan untuk mendaftar di myHealthbox.
Terms and conditions for use of the myHealthbox web sites and client applications for smartphones and eReaders.

The www.myHealthbox.eu Web Site (the “Site”) is an online information service provided by Youbiquitus Mobile Solutions Srl (the “Company“), subject to your compliance with the terms and conditions set forth below.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. www.myHealthbox.com MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are www.myHealthbox.eu, its affiliates or other third party licensees.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE.

You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to www.myHealthbox.eu a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to www.myHealthbox.eu by all means and in any media now known or hereafter developed. You also grant to www.myHealthbox.eu the right to use your details in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against www.myHealthbox.eu for any alleged or actual infringement or misappropriation of any proprietary right in your communications to www.myHealthbox.eu. All images, videos and textual information provided as part of the free digital download remain the copyright of the original owner and are provided for personal use only. They must not be sold, given away, offered as part of any incentive of any kind: free or other wise, and may not be used for public presentation without the prior written consent of the owner.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of www.myHealthbox.eu. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
You understand that, except for information, products or services clearly identified as being supplied by www.myHealthbox.eu, www.myHealthbox.eu does not operate, control or endorse any information, products or services on the Internet in any way. Except for www.myHealthbox.eu- identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with www.myHealthbox.eu. You also understand that www.myHealthbox.eu cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. www.myHealthbox.eu PROVIDES THE SITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NON INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND www.myHealthbox.eu SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. www.myHealthbox.eu DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. www.myHealthbox.eu HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

All information contained in our service is presented for information purposes only. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

Use of the site is intended for the general public, whenever content or parts of the site are intended for medical or healthcare professionals these will be clearly marked or will require a specific login.
IN NO EVENT WILL www.myHealthbox.eu BE LIABLE FOR: (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF www.myHealthbox.eu OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, www.myHealthbox.eu LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

www.myHealthbox.eu makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-www.myHealthbox.eu web site, please understand that it is independent from www.myHealthbox.eu, and that www.myHealthbox.eu has no control over the content on that web site. In addition, a link to a www.myHealthbox.eu web site does not mean that www.myHealthbox.eu endorses or accepts any responsibility for the content, or the use, of such web site.
You agree to indemnify, defend and hold harmless www.myHealthbox.eu, its officers, directors, employees, agents, licensees, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of www.myHealthbox.eu and its officers, directors, employees, agents, licensees, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs (Copyright, Licenses and Idea Submissions), (Use of the Service), (Indemnification), (Third Party Rights) and (Miscellaneous) shall survive any termination of this Agreement.
This Agreement shall all be governed and construed in accordance with the laws of Italy applicable to agreements made and to be performed in Italy. You agree that any legal action or proceeding between www.myHealthbox.eu and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Italy . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. www.myHealthbox.eu’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. www.myHealthbox.eu may assign its rights and duties under this Agreement to any party at any time without notice to you.
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We may collect the following information:
  1. name, date of birth, family status and other personal details
  2. contact information including email address and phone numbers
  3. demographic information such as postcode, location, preferences and interests
  4. other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@myhealthbox.eu


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Any rights not expressly granted herein are reserved. This agreement applies to www.myHealthbox.eu and all its affiliate domains. COPYRIGHT NOTICE.© 2010-2015
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Mengakses informasi tentang obat-obatan dan produk kesehatan di manapun Anda berada.

Cari obat-obatan dan produk kesehatan.

Menelusuri lebih dari 1 juta produk, selebaran informasi dan dokumen teknis.
Akses daftar obat pribadi Anda dan tambahkan produk baru ke daftar Anda.

Informasi selebaran dalam daftar Anda disimpan secara otomatis diperbaharui.
Lihat selebaran informasi dalam teks, pdf dan Format eLeaflet.

Format eLeaflet adalah baru de-facto standar untuk selebaran informasi digital dan dirancang untuk memberikan pengalaman terbaik pada perangkat mobile.
Menerima pemberitahuan, berita dan update tentang produk dalam daftar Anda.

Alarm dan berita secara otomatis dicocokkan Anda daftar pribadi sehingga kita hanya menampilkan informasi yang paling relevan bagi Anda.
Cari apotek terdekat Anda di lebih dari 22 negara.

Nama, alamat dan nomor telepon untuk sebagian besar apotek juga disediakan.
myHealthbox Mobile saat ini tersedia untuk iOS, Android dan WindowsPhone.

versi Tablet yang dioptimalkan juga tersedia untuk sebagian besar platform.